Returns & Exchanges

At SeneGence, we stand behind our high-quality beauty products with a 100% satisfaction guarantee to ensure you love your results. If you are not completely satisfied with your purchase, you may return or exchange the items through your Independent Distributor within 90 days.

1

Contact Your Distributor

Reach out to the Independent Distributor from whom you purchased the products to initiate the return process and discuss exchange options.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all components are included to qualify for a full refund or credit.

3

Submit Documentation

Include a copy of your original sales receipt or order confirmation email to verify the purchase date and transaction details.

4

Receive Your Refund

Once the return is processed by your Distributor or our corporate office, your refund or replacement product will be issued promptly.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing