Frequently Asked Questions

Everything you need to know about our long-lasting beauty solutions.

How long does LipSense liquid lip color last?

LipSense is a premier product of SeneGence and is formulated to last anywhere from 4 to 18 hours, depending on your individual skin pH and application technique.

Are SeneGence products tested on animals?

No, SeneGence is proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.

What is your return policy for beauty products?

We offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the product through your Independent Distributor within 90 days for an exchange or refund.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

Can I use SeneGence products if I have sensitive skin?

Our products are formulated with high-quality ingredients and are generally suitable for sensitive skin. However, we always recommend reviewing the ingredient list and performing a patch test before full application.

Do SeneGence cosmetics contain lead or wax?

LipSense and our other cosmetic lines are formulated without lead and are wax-free, which helps maintain the health and integrity of your skin and lips.